About the customer
Trōv is reinventing insurance for the mobile generation by making it simple, flexible and transparent. With the introduction of the world’s first on-demand insurance platform for single items, Trōv gives people the power to insure just what they want, exactly when they want, entirely from their mobile device. The Trōv app also helps people easily organize important information about the things they own and back it up to the cloud, so it’s accessible when needed. Trōv is headquartered in the San Francisco Bay Area.Visit Site
About the project
Portal built for a Trov partner, who is a leader in the autonomous vehicle space, and future partners to manage insurance claims, including reporting new claims, reviewing claim records from their third-party administrator, and tracking related issue, such as lost items in their vehicles.
- Our team provides full-cycle development solutions for the client. After quickly delivering an MVP, which supported the basic requirements for operating, we began work on extending the product.
- The functionality was expanded through the addition of new modules like Submission, Claim, Incident, Billing and Lost & Found and extensive customization within a multi-tenant design.
- The Submission module provides the ability to record all the information about an incident, including details about the trip, riders and drivers involved, vehicle information, third parties, police officers, and witnesses. These reports, as well as updates, were also sent to the designated claims administrator for handling.
The modules are custom designed
- The Claim module stores and displays the claim files sent back from the claims administrator. These records are able to be associated with their corresponding report from the Submissions module and together this data is able to be visually represented, so users can understand and make decisions about their risk.
- The other modules are custom designed to handle the needs of each tenant, such as incidents, which are not claimable, calculating complex premium billing, and managing tracking and return of items left behind by customers.
- The system is designed in such a way that all the necessary part of it can be customized for the client’s needs including which modules are exposed, how billing is calculated, and authorization.